Returns & Exchanges

We want you to be completely satisfied with your Schleich fashion purchase, which is why we offer a 30-day window for returns on all unworn items with original tags. Our streamlined process ensures a quick refund or exchange so you can find the perfect fit without the stress.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unwashed and unworn apparel in its original packaging, ensuring all designer tags remain securely attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.